FAQs
The product includes the frame and all the models on it.
Yes, each model is secured to the board with our reinforcement technology, so you don’t have to worry about the model coming loose.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept major credit cards and PayPal for secure and convenient payments.
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.
measurements?
The size you buy and the size of the goods you receive basically match, because each of our products are handmade, so there will be a slight difference, but it can be ignored!
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
The frame is made of high thickness and hardness aluminum alloy, very strong. The back panel is high density MDF moisture-proof board. The drawing board is made by the most advanced machine, which is anti-scratch, wear-resistant, waterproof and dustproof.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
Yes, we have exclusive design team, we can customize the exclusive picture frame for you according to the model and size you provide. The price will be more expensive than the store products, if it is acceptable please contact our customer service team.